Newcastle Creative Co. (hereafter NCC) is committed to providing you with the best possible customer service experience. NCC is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information. However, for access to future NCC customer support features, you are required to submit personally identifiable information. This may include, but is not limited to, entering a unique username and password or providing sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. NCC takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used internally solely for the purpose of gauging visitor traffic and trends and delivering personalised content to you while you are at this site.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. NCC reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Newcastle Creative Co.
165 King Street
Newcastle, 2300 NSW